CodeQuest ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our platform at mycodequest.app and related websites.

Information We Collect

We collect information you provide directly when creating an account, subscribing to a plan, or contacting us:

• Account information: name, email address, username, and password
• Payment information: billing address and payment method details (processed securely by our payment provider — we do not store card numbers)
• Profile information: character customisations, faction choice, and in-game preferences
• Usage data: missions completed, XP earned, login frequency, and learning progress

We also automatically collect technical information including IP address, browser type, device information, and cookies (see our Cookie Policy).

How We Use Your Information

• To provide and maintain the CodeQuest platform and your account
• To process payments and manage subscriptions
• To personalise your learning experience and track progress
• To operate leaderboards, faction systems, and reward mechanics
• To send important account notifications and updates
• To send marketing communications (only with your consent — you can opt out anytime)
• To improve our platform, content, and services
• To comply with legal obligations

Data Sharing

We do not sell your personal information. We may share data with:

• Payment processors to handle subscription billing securely
• Analytics providers to help us understand platform usage (anonymised where possible)
• Legal authorities if required by law or to protect our rights

Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are legally required to retain it. Anonymised usage data may be retained for analytics purposes.

Your Rights

Under applicable data protection laws (including UK GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability — receive your data in a structured format
• Withdraw consent for marketing communications at any time

Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption in transit and at rest, secure authentication, and regular security reviews.

Children's Privacy

CodeQuest is designed for users aged 13 and over. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or a notice on our platform. The "last updated" date at the top of this page indicates when the policy was last revised.

Contact Us

For any privacy-related questions or to exercise your rights, contact us at contact@codequest.dev.